Returns & Refunds
Returns & Refunds
We want you to be satisfied with your purchase.
Return Period
You may return your order within 14 days.
Hygiene Products
For reasons of hygiene, opened or used products are excluded from returns.
Defective Products
In the event of damaged or defective items, please contact us within 48 hours.
Refunds
Following inspection, refunds are processed within 5–10 business days.
Return Shipping Costs
Return shipping costs are borne by the customer, unless the error is on our part.
Contact
support@metoy.de